质量专员 (职能外包)_QA_上海 上海

月薪：

该公司所有职位
  • 1年经验
  • 招若干人
  • 11-10 发布
  • 五险一金
  • 定期体检
  • 补充医疗保险

职位描述

职位描述： Job DescriptionJob Title : QA SpecialistDepartment: QAJob Location : ShanghaiReport to : Quality ManagerSubordinate : N/APOSITION SUMMARYThis role mainly focus on customer complaint handling to timely enter & close complaints and feedback to customer with investigation result in China for all products and meet the regulatory requirement. Monitoring and data analysis should be conducted to identify and escalate the potential improvement and urgent issue.KEY RESPONSIBILITIES?Strengthen the independent working ability on the complaint handling and meet the regulatory and company requirements;?Closely work with business to understand business & customer needs in depth and timely enter & close the complaint to meet turnaround time;? Ensure all the complaint information captured and maintained in database and Trackwise complaint system;? Strengthen sense of the urgency and importance, issue escalation to address the special/urgent customer complaint;?Support and prepare data trend analysis by different needs;?Attend complaint escalation meeting if needed;?Maintain and improvement products green channel process and sample delivery?Support to optimize the complaint coordinating process and give the complaint training for the business if they needed;?Support QA/Team work or project if needed.REQUIRED SKILLS AND ABILITIES?Good written English is must, good oral English is plus;?Good at Microsoft Excel, Word and PPT;?Good at communication;?Teamwork;DESIRABLE?Bachelor degree, major in clinical, pharma, medical device is preferred;?1-2years working experience in quality field, working in pharma or medical device;?Detailed oriented and willing to learn.Travel Frequency<25%√ 职能类别： 医疗器械生产/质量管理

联系方式

中国上海市延安中路1228号静安嘉里中心三座9楼、10楼 200040

公司信息

BD is a global medical technology company that is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. BD leads in patient and health care worker safety and the technologies that enable medical research and clinical laboratories. The company provides innovative solutions that help advance medical research and genomics, enhance the diagnosis of infectious disease and cancer, improve medication management, promote infection prevention, equip surgical and interventional procedures and support the management of diabetes. The company partners with organizations around the world to address some of the most challenging global health issues. BD has more than 40,000 associates across 50 countries who work in close collaboration with customers and partners to help enhance outcomes, lower health care delivery costs, increase efficiencies, improve health care safety and expand access to health. For more information on BD, please visit www.bd.com. BD是一家全球化的医疗技术公司，通过改善医学发现方法、医疗诊断效果和护理质量以引领世界健康。BD在保护患者和医护人员安全、强化医学研究和临床实验室建设领域为行业所瞩目。公司提供创新的解决方案，以帮助推进医学和基因组学研究、加强传染性疾病和癌症的诊断、改善药物管理、促进感染预防、为手术和介入治疗提供工具，支持糖尿病管理。BD与全球范围内的机构组织携手，共同应对最具挑战的全球健康问题。公司在逾50个国家拥有分支机构，员工超过40,000人，公司与客户及合作伙伴紧密协作，以帮助改善医疗结果，降低医疗护理成本，提升效率，保护患者和医护人员安全并增加医疗可及性。更多信息，敬请访问www.bd.com/China。

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