Client Services Manager 上海

月薪： 1.5-2万/月

该公司所有职位
  • 5-7年经验
  • 硕士
  • 招1人
  • 11-09 发布

职位描述

职位描述： Job Role - Client ServicingLocation - Shanghai1. To coordinate with Chinese Clientele of Indegene & communicate efficiently between Indegene (English) & counterpart in China (Chinese).2. Translation of English Projects to Chinese language & vice-versa3. Interpretation of all written & telephonic communication.4. Support team members to liaise for all telecommunication & mails on behalf of Indegene to its Chinese clientele and vice-versa.5. Achieve high degree of client satisfaction through execution & delivery of small size / large size projects independently6. Manage customer expectations - response time and attitude. Anticipate client side bottlenecks in plan execution and propose solutions to clients or production teams in advance through effective communication.7. Handle multiple projects independently in the coming months.8. Manage multifunctional teams and build a conducive work atmosphere9. Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projectsDesired Profile:1. You need to have 5 - 8 years of experience2. Experience in client services or project management in the pharmaceutical or related industries.3. An experience of atleast 3 years in a client facing role.4. You should have a strong people management skills5. Must have strong written and oral communication / presentation skills6. Should have passion for networking and updating with the latest technical / scientific developments and relate it to various projects.Qualification: Science / Pharmacy / Medical Degree (PG) +/- MBA or any other related education 职能类别： 生物工程/生物制药 医药技术研发管理人员 关键字： Medical Manager ; Medical Communication Manager ; Client Services Manager

联系方式

上海市黄浦区成都北路500号峻岭广场2606-07室

公司信息

Indegene is a leading integrated scientific partner to global pharmaceutical and life sciences companies delivering a spectrum of marketing, medical, regulatory, training, and research & analytics services. Through an innovative and game changing business model, Indegene is growing rapidly across USA, Europe and the Emerging Markets. Indegene has a proven track record of delivery with 15 of the Top 20 global biopharmaceutical companies and has routinely won prestigious industry awards including Hermes, RX club, Marcom and Webby for medical marketing and training initiatives. Leveraging the depth of our scientific expertise, scale of operations, hybrid delivery model, global footprint and intellectual property, we deliver value across multiple dimensions including cost-effectiveness, ability to work with global teams and their local affiliates, and the ability to deploy cutting edge innovative platforms for R&D and marketing Our services include Promotional Medical Education and allied marketing services, MedComm, Medical affairs, Regulatory Writing, Training Solutions, Digital Strategy, Research and Analytics, Creative Production Services and Pack Management. We also have proprietary platforms and products called Phynx in the area of alternate channel for physician engagement, Optimax, in the area of patient adherence & compliance, MedEngage online platform for KOL engagements and TrialPedia a clinical trial analytics and benchmarking platforms.

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