职位描述

职位描述： Department Introduction – 部门介绍： 飞利浦医疗科技是全球最有影响力的医疗技术公司之一，通过向医疗整体解决方案转型，飞利浦医疗正借力这部新引擎成为飞利浦新的增长点，处于竞争激烈的市场前沿而保持领先优势。SCS- Solution Customer Service部门正是应时之需，应运而生，在飞利浦布局智能大健康之时，结合多年医疗设备经营的优势，向整个行业提供专业的咨询和整体方案服务。该部门聚焦的是医疗信息系统的方案设计、开发、测试和现场的实施，以及其上下游的专业咨询和支持服务。无论是IT运维、开发、集成、测试、临床顾问、技术支持或者项目管理，都有完善的职业发展路径，同时，通过精细化的培训、矩阵式的管理、高效开放的文化建设以及绩效激励机制，使得每个成员都能在相应的舞台上，获得尊重、认可和发展。 THE POSITION-- CS SCS Application Consultant – 临床顾问 该职位为飞利浦医疗科技SCS部门招聘项目临床顾问，一旦录用，将提供完善的培训和职业发展和晋升通道，并在飞利浦医疗转型中，提供实现个人和公司发展双赢的舞台Key responsibilities:-售前和项目经理、解决方案架构师合作，对医院科室提供临床咨询服务，帮助完善客制化的解决方案并促成销售进单-作为飞利浦信息系统和医院需求的窗口，将客户需求转化为系统需求和目标，并帮助后方工程师理解需求；-对医疗信息系统进行临床应用配置辅助实施，并对客户进行相关培训，确保项目实施的效果和满意度；-指导、培训其他工程师或顾问的工作，发挥各自独有领域的特长或经验，并在团队内共享成功经验；-与客户或第三方进行有效沟通，进行多任务管理和协作，并和客户建立良好关系Key competences / experiences:-统招高等专科以上医疗、护理、生物医学或相关专业-2年以上临床或医院医师经验，特别是导管室，呼吸科，ICU或者影像科影像处理相关的医生或护士优先；-对IT和信息系统有较好的基础，特别是用过医院的信息系统，如HIS、EMR、PACS系统或对医院流程熟悉者优先；-善于沟通交流，工作细心积极主动，具有高度的责任感和较强的学习能力，可以承担较强的工作压力及强度，能适应出差，英语听说读写流利；THE POSITION-- CS SCS Application Consultant The healthcare market is moving to integrated solution space, and over the next several years, the challenge to ourselves is to be able to keep our modality engine going with improved productivity, hitting our AOP, and at the same time, we shall ignite our growth engine to get ourselves to be at the forefront of the competitive market place. In this regard, we shall free up and/or reorganize part of our resources to drive in the solution and services space. This is a very important step in operationalizing Philips’ HealthTech Strategy which will stay with us for a long time.The Application Consultant is responsible for providing professional, clinical training, education and clinical services to customers for products and solutions in Philips product portfolio. In the customer’s environment, it is essential for the CS to establish relationships with clinicians and leadership.Typically, clinician will be nurses, technicians, physicians or other allied health professionals. In addition, the CS will collaborate with project, technical and other clinical resources meet customer expectations with their Philips solution.Key responsibilities:-On time finish project task assignments.-Ensures that the clinical application implementation for project and key account.-Support CS sales pursuits as pre-sales and marketing activities needed.-Develop key account as demo site and prepare customer success story.-Share knowledge and experience within CS China.-Set up solid training to train/share with cross-region.-Support clinical related event of post service by assignment.Major Challenges:-Work professionally and effectively to deliver clinical consultant service.-Being consultant of clinical user and healthcare industry insights.-Professional in clinical domain with better than average IT competence.-Multi-tasks management and collaboration.-Demonstrated problem solving ability and Multi-tasks management.-Ability to build strong relationships with both internal and external customers.Key competences / experiences:-University degree in Nursing /Physician or equivalent in allied health discipline-Minimum 3 years’ experience in clinical environment preferably in hospital setting-Knowledge of clinical workflow within the domain of critical care or anesthesia / operating room.-Exposure or experience in delivering clinical training-Excellent customer facing and service skills is desirable.-Ability to complete tasks independently with minimal guidance.-High-level professional demeanor and interpersonal communications skills; superb writing skills in local language and English.-Deliver required results with high levels of customer satisfaction, both internal external.-Demonstrates punctuality and efficient work habits. Able to self-direct and to effectively manage priorities.-Strong organizational, time management and planning skills in order to be successful in a role performing a wide variety of tasks associated with varying customer needs, and an ability to change focus quickly as demands change.If you are interested in this position, please send your CV to Ruby Chen (ruby.chen@philips.com). 职能类别： 临床协调员 临床研究员

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