空运部事务员/客服代表
职位描述
职位描述:
Responsibilities:
1. Ensure that all customers bookings and inquiries are with prompt and efficient reponse.
2. Check each booking for related documents, freight terms and SOP if available.
3. Ensure to have overseas confirmation for collect shipment and 3rd party billing shipment, and get shipper's letter of instruction before arrange cargo move out.
4. Inform shipper to deliver the cargo accompany with relevant documents to UPS SCS or arrange pick up as per customer's request.
5. Notify customer immediately for any damage, wet or short shipment cases happened.
6. Monitor the cargo uplift status and inform customer if any irregularity occurs.
7. Coordinate sales to follow up air shipments from local sales and contact shipper accoridngly to sales lead.
8. Assist accounting department for billing & A/R control.
9. Ensure each shipment being input into system timely & correctly.
10. Control and return all job files, related documents, invoices, receipts on file.
Requirements:
1. Fair English reading, writing & speaking ability.
2. College degree or above.
3. At least 1-2 years working experiences.
4. Skillful computer user, especially in preparation of Excel, Word documents required.
5. Independent working ability and cooperative spirit with teams.
6. Fast learner under changing circumstances
企业简介
Let Your Career Take Off With the World39;s Largest Package Delivery Company and the Global Leader in Supply Chain Services
UPS最初作为一家信使公司于1907年在美国成立,现已发展成为一家拥有全球最受尊敬品牌之一、年营业额达数百亿美元的公司。我们是世界上最大的快递承运商与包裹递送公司,也是提供专业运输、物流、资本与电子商务服务的全球领导者。每天,我们在世界上 200 多个国家和地域有效管理着物流、资金流与信息流。
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation with one of the most recognized and admired brands in the world. As the largest express carrier and package delivery company in the world, we are also a leading provider of specialized transportation, logistics, capital, and e-commerce services. Every day we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.
当今世界上,没有一家公司的包裹递送量比得上UPS。我们每天递送超过一千五百万份包裹和文件。此外,我们是世界九大航空公司之一,每年进行超过五十万件货物的远洋运输,并处理超过五百万次的美国海关登记手续。
No company in the world delivers more packages than UPS, moving more than 14 million packages and documents daily. In addition, UPS also operates one of the 9 largest airlines in the world, manages more than 500,000 ocean shipments annually and processes more than five million U.S. customs entry annually.
1988年,UPS开始在中国市场的业务。从那以后,我们在中国投入巨资来扩展递送网络,并提供更多的包裹递送和供应链服务,以帮助中国企业找到更佳的方式来参与全球商业往来。
UPS commenced business in China in 1988, through a service agreement with Sinotrans. Since then, it has invested heavily in expanding its distribution network in China and providing more package delivery and supply chain services to reach its commitment to find innovative ways that will enable businesses in China to capitalize on global commerce.
UPS的重要优势之一是我们的员工能够朝着一个共同的目标而努力。尽管我们重视和不断改进业务中所使用的工作方法、设备和程序,我们也一直认为忠诚、能干的员工是我们最宝贵的财产。我们相信每一位UPS员工以及他们所从事的工作都能为公司作出重要贡献。基于这个认识,我们努力创造并维护一个良好的环境,使员工获得工作满足感。
The strength of UPS is its people, working together with a common purpose. Although methods, equipment, and procedures are important, and we constantly strive to improve them, our most valuable assets are loyal and capable people. We believe that all our people, and the jobs they perform, can make important contributions to our company. We maintain an environment that enables them to obtain personal satisfaction from their work.
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职位发布日期: 2016-11-28