职位描述
职位描述：
Role Description
Reporting to the Regional Manager (Asia and Russia) for Medical Product Information, this role will provide Medical Product Information services for China. Working collaboratively with key internal stakeholders, this role will develop and maintain compliant processes, implement and maintain the Medical Information Database, conduct MI training for relevant colleagues and provide technical and medical information pertaining to all ALCON products, in response to inquiries from healthcare professionals, consumers and internal staff. This role may also assist with medical affairs associated activities including Patient Orientated Programs and Investigator Initiated Trials, as determined by the Regional Head of Medical Affairs. Close alignment, full integration and expert collaboration with key stakeholders across China will underpin the success of this role.
Major Accountabilities
? Medical Information Responsible (MRI) person for China.
? Establish collaborative and innovative working relationships with key local, regional and global stakeholders.
? In collaboration with key stakeholders, manage the process of providing medical product information services across the China
? Collaborate with Regional Manager for MI and Regional Medical Affairs director on Medical Affairs projects, as required.
? Ensure Medical Information processes are compliant with applicable medical, legal, regulatory, and commercial standards and requirements.
? Provide technical/medical product information in response to inquiries from Alcon's customer base and internal departments.
? Provide critical support to Medical Safety as liaison for product inquiries.
? Provide critical support to Customer Service as the liaison for technical, advanced and elevated inquiries.
? Provide support to Regulatory Affairs for product labeling, agency requests, and department initiatives, as required.
? Screen inquiries for safety issues and forward adverse event reports, medical device reports and product complaints to Medical Safety in accordance with Alcon and regulatory guidelines
? Conduct scientific searches and evaluate data to respond to technical inquiries or to develop FAQs
? Coordinate and develop customized responses to inquiries, develop FAQs and standard responses and obtain content approvals as necessary. Ensuring responses are provided in a timely and compliant manner.
? Implementation and ongoing utilization of Alcon’s global MPI database.
? Responsible for the integrity of all information uploaded into the MPI database for China
? Develop and maintain MPI repository of peer reviewed literature relevant to China
? Provide product, disease state, MPI compliance and database training for all personnel in China involved with the provision MPI services.
? Provide technical, scientific and/or medical input and support to assist affiliate initiatives.
? Support new product launch teams and communicate specifications and plans for new products to key stakeholders.
? Deliver Medical Information product support at Alcon Medical Information Desks at professional congresses, as required.
? Provide reports from the MPI database based on metrics established by MPI management.
? Develop and maintain MPI processes and procedures in alignment with global SOPs and global MPI standards.
? Ensure local country operations complete MI mandatory training.
? Develop specialist and current knowledge regarding the body of medical, technical and scientific information for all ALCON company and a solid understanding of competitor products.
? Support Medical Affairs activities by assisting with patient orientated program and investigator initiated trial administrative activities as required.
Ideal Background
Education:
? Tertiary qualification in Ophthalmology or Life Sciences.: Degree or higher in ophthalmology, medicine, pharmacology, chemistry, biology, nursing or other healthcare discipline.
Languages:
? English – Excellent verbal and written English skills
? Chinese
Experience/Professional
? Eye Care clinical experience or PhD graduate in Optometry related field
? Minimum 5 years’ experience in Pharmaceutical or Medical Equipment Company
? Minimum 3 years working in Medical Affairs/Medical Information within Pharmaceutical or Medical Device Company.
? Clinical experience working in healthcare environment, preferably within optics or ophthalmology,
Attributes:
? Highly developed interpersonal skills and collaborative working style.
? Team player
? Ability to accurately assimilate and disseminate technical and medical information
? Strong organizational skills and ability to prioritize effectively.
? Attention to detail
Location:
? Beijing
